Casserly has forged a reputation for providing tailored property management services throughout England. Casserly’s mission is to provide clients and customers with quality, transparency and exceptional customer service.
The Requirements:
Casserly required a fully SSAIB and BAFE-accredited Fire and Security company to provide both planned and reactive maintenance to their customer's Fire and Security systems.
Frustrated by both poor service and inflexibility from their existing Fire and Security contractors Casserly required a company that shared their flexible customer-centric approach. With their customer portfolio comprising a significant number of schools, Casserly required a Fire and Security provider both familiar and capable of meeting the unique demands of the education sector.
The prospective company would also need to be familiar with and capable of providing solutions to both the commercial and residential sectors, particularly to large domestic apartment blocks which Casserly manages.
The Solutions:
Our proposal to Casserly centred around a complete preventative and corrective maintenance package incorporating:
- Fast Response Times
- Competitive Call-Out Charges
- 24/7/365 Call Outs
- Multi-System Capability
- Dedicated Account Manager And Call Handler
- Full Audit Of Systems On Our Initial Site Attendance
- H&S focused – CHAS and SAFE Contractor Accredited
- All staff fully vetted + enhanced DBS Checked
- All Work Undertaken In Adherence To The Requisite BAFE And SSAIB Standards
- Dedicated Multi-Discipline Engineering Team
- Quotations Speedily Generated Thereby Expediting Any Required Repairs
- Our Engineering Team uses Industry Specific Software that provides Full Accountability Via Easily Accessible Analytics
Customer Statement
"For the past 10 years, Cia 2000 have provided a first-class service to our portfolio of schools, commercial and residential properties. Cia is instructed on an annual basis to support our company and customers in delivering an effective Fire Safety and Security service which ensures compliance with current legislation.
At all times, the quality of service is fantastic. Cia is always able to offer sound advice to both our company and the customers to whom they are instructed. Cia continuously remains flexible and puts the needs of the customers first.
I have no hesitation in recommending Cia 2000 to my colleagues and peers."
David – Head of School Property Management