Support & GUIDANCE
Frequently Asked Questions
We've compiled a list of Frequently Asked Questions (FAQs) to help you understand more about Fire and Security Systems and the industry.
What accreditations are there for alarm systems?
Two inspection bodies oversee intruder and burglar alarm systems.
The first is SSAIB (Security Systems and Alarms Inspection Board), which serves as the foremost certification authority for organisations offering security systems and services, fire detection and alarm systems, telecare systems and services, manned security services, and monitoring services. SSAIB is also an approved certification body by the Security Industry Authority (SIA) for the SIA Approved Contractors Scheme, operating primarily in the UK.
The second organisation, NSI (National Security Inspectorate), formerly known as NACOSS (a term that your insurers might still use), serves as another vital entity in the security industry, specialising in security systems and monitoring. It's important to highlight that NSI offers multiple accreditations to the security industry, encompassing both the installation and monitoring of security systems.
It's worth mentioning that certain security companies may hold NSI Gold certification for their Monitoring Center while lacking accreditation for equipment installation and grading. This omission could potentially impact the validity of your insurance, a topic we will discuss further below.
How are security installations regulated in the UK?
The security installation industry in the United Kingdom is regulated through a combination of legislation, standards, certification bodies, and best practices to ensure the quality and effectiveness of security systems. Here are some key aspects of how the industry is regulated in the UK:
- British Standards: The UK security industry adheres to various British Standards (BS) that provide guidelines and requirements for the design, installation, and maintenance of security systems. For example, BS EN 50131 covers intruder and hold-up alarm systems, while BS 5839 addresses fire detection and alarm systems.
- Certification Bodies: Several certification bodies, such as SSAIB (Security Systems and Alarms Inspection Board) and NSI (National Security Inspectorate), play a crucial role in regulating the industry. These bodies assess and certify security companies and professionals to ensure compliance with industry standards and best practices.
- Security Industry Authority (SIA): The SIA is a government agency responsible for regulating the private security industry in the UK. It licenses individuals working in specific security roles, including those involved in manned guarding and CCTV operation.
What is the SSAIB Accreditation?
SSAIB stands for the Security Systems and Alarms Inspection Board. It is a certification body based in the United Kingdom that specialises in assessing and certifying organisations and professionals involved in the security and fire safety industries. SSAIB provides certification and monitoring services for companies and individuals who design, install, and maintain security systems, including intruder alarms, fire detection systems, and CCTV systems, to ensure they meet industry standards and best practices.
Some key aspects of SSAIB's activities include:
- Certification: SSAIB offers certification to security and fire safety companies and professionals who demonstrate compliance with relevant industry standards and regulations. This certification provides assurance to customers that the certified company or individual is competent and follows best practices.
- Inspections: SSAIB conducts inspections and audits of certified organisations and professionals to ensure ongoing compliance with the standards and requirements. This helps maintain the quality and reliability of security and fire safety services.
- Monitoring: SSAIB provides monitoring services for alarm receiving centers (ARCs) and remote monitoring services to verify and respond to alarms generated by security and fire detection systems.
SSAIB Approved vs. Non-approved
An SSAIB (Security Systems and Alarms Inspection Board) approved installer and a non-approved installer differ primarily in terms of certification and compliance with industry standards. Here are some key distinctions:
- SSAIB Approved Installer: An installer who is SSAIB approved has undergone a certification process conducted by the SSAIB. This process includes a thorough assessment of the installer's competence, adherence to industry standards, and compliance with best practices. It verifies that the installer meets or exceeds the required standards for security system installation and maintenance.
- Non-Approved Installer: A non-approved installer may not have undergone such certification and assessment by the SSAIB or a similar recognised body. They may lack formal recognition of their competence and adherence to industry standards.
Insurance providers often prefer or require that security systems are installed and maintained by SSAIB-approved installers or equivalent certified professionals to ensure the validity of insurance coverage. Non-approved installers may not meet these requirements.
Is SSAIB Impartial?
SSAIB is dedicated to upholding impartiality at every level of its operations and has implemented comprehensive policies and procedures to guarantee the objectivity and neutrality of its certification processes and decisions.
Why Choose an SSAIB Approved Installer?
When you choose an SSAIB-certified company, you can be confident that the installer has undergone a series of thorough assessments, encompassing technical proficiency and ethical conduct.
Our SSAIB certification for alarm installation showcases our adherence to police guidelines and the most stringent security industry norms. This also allows us to install alarm systems and offer a police response upon activation.
How often should I test my fire alarm system?
Fire alarm systems should be tested regularly, typically monthly, with a comprehensive annual inspection performed by a professional. Regular testing ensures the system's reliability in case of an emergency.
How can I ensure my security system is compliant
At CIA 2000, we hold accreditations that are a testament to the level of service we provide. Our team is experienced in the servicing and installation of fire and security systems.
We provide our engineers with regular training and ensure we're up-to-date with local regulations and industry standards, ensuring that your system meets all necessary compliance requirements.
Looking for specific information?
Send us a message or call our team, we'll happily provide advice and guidance on the right fire and security system or service for you.